How B2B Sales Can Benefit From Social Selling
thinksales|November 2017 - January 2018

As outbound B2B sales become less effective, sales organisations are finding that social media enables their sales people to build better relationships with prospects over time.

Laurence Minsky & Keith Quesenberry
How B2B Sales Can Benefit From Social Selling

Outbound B2B sales are becoming less-and-less effective. In fact, a recent survey by Forrestor found that connecting with a prospect now takes 18 or more phone calls, callback rates are below 1%, and only 24% of outbound sales emails are ever opened. Meanwhile, 84% of B2B buyers are now starting the purchasing process with a referral, and peer recommendations are influencing more than 90% of all B2B buying decisions.

Why are more-and-more buyers avoiding sales people during the buying process? Sales reps, according to Forrester, tend to prioritise a sales agenda over solving a customer’s problem. If organisations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that one million B2B sales people will lose their jobs to self-service e-commerce by 2020.

ADD SOCIAL MEDIA TO THE SALES MIX

The answer to the shift away from reliance on outbound sales could reside in social selling, the strategy of adding social media to the sales professional’s toolbox. With social selling, sales people use social media platforms to research, prospect, and network by sharing educational content and answering questions. As a result, they’re able to build relationships until prospects are ready to buy.

Denne historien er fra November 2017 - January 2018-utgaven av thinksales.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

Denne historien er fra November 2017 - January 2018-utgaven av thinksales.

Start din 7-dagers gratis prøveperiode på Magzter GOLD for å få tilgang til tusenvis av utvalgte premiumhistorier og 9000+ magasiner og aviser.

FLERE HISTORIER FRA THINKSALESSe alt
Getting Over Your Fear Of Cold Calling Customers
thinksales

Getting Over Your Fear Of Cold Calling Customers

A recent research study found that 48% of business-to-business salespeople are afraid of making cold calls.

time-read
5 mins  |
July - September 2019
10 Tips To Get Honest, Productive Feedback
thinksales

10 Tips To Get Honest, Productive Feedback

Great leaders are great learners. Their never-ending pursuit of information pushes them to constantly improve and sets them apart from the rest. Getting and learning from feedback isn’t always easy, but it is necessary, if we want to become better.

time-read
5 mins  |
July - September 2019
The 5 Things All Great Salespeople Do
thinksales

The 5 Things All Great Salespeople Do

The best salespeople know they’re the best. They take pride in their art form. They separate themselves from the rest of the pack regardless of circumstance. So how do they do it? What’s their secret? Are you one of them?

time-read
4 mins  |
July - September 2019
Why Trade Shows Are Worthy Of Your Marketing Budget
thinksales

Why Trade Shows Are Worthy Of Your Marketing Budget

Given unrealistic expectations against a modest budget, marketing leaders are routinely tasked with making trade-offs on what stays and goes in their annual budget. In a highly digitised world, trade shows might seem like the ancient way to do things, but they remain one of the best forums for exposure to customers. Increase your success rate with trade shows through more thoughtful planning that aligns sales and marketing to common goals and objectives.

time-read
4 mins  |
July - September 2019
Why CRM Projects Fail And How To Make Them More Successful
thinksales

Why CRM Projects Fail And How To Make Them More Successful

CRM is an important tool, but it is just a tool. When the laptops are shut down for the day, it’s your sales team that is responsible for bringing value to clients and driving revenue. Implement your CRM with that in mind and you’ll be pleased with your ROI.

time-read
4 mins  |
July - September 2019
Is Your Corporate Strategy Paying Off?
thinksales

Is Your Corporate Strategy Paying Off?

Key questions to determine if your strategy is working.

time-read
2 mins  |
August - October 2016
3 Ways to Improve Your Ability to Diagnose
thinksales

3 Ways to Improve Your Ability to Diagnose

Selling requires a strong ability to diagnose the client’s problems and challenges. 

time-read
4 mins  |
August - October 2016
How To Create Compelling Content
thinksales

How To Create Compelling Content

How do you create content that cuts through the noise? How do you get attention now that there is a glut of content being created?

time-read
5 mins  |
February - April 2017
Build Up Your Resilience By Asking Yourself Two Simple Questions
thinksales

Build Up Your Resilience By Asking Yourself Two Simple Questions

You may surprise yourself and find good in the bad.

time-read
4 mins  |
August - October 2017
How Marketing Can Increase Customer Lifetime Value
thinksales

How Marketing Can Increase Customer Lifetime Value

Marketing can play a pivotal role in boosting customer profitability.

time-read
2 mins  |
August - October 2017