Smart Hospitals
eHEALTH|July 2019

Laying Robust Foundation of Smart Delivery of Care

As patients are getting empowered due to large swathe of information, healthcare service providers need to come up with smart ways to live up to their high expectations pertaining to quality and affordable care. Smart Hospitals synchronise all available machinery of delivery of care including technologies, clinical workflows, and operational issues to provide patients best value for their money in terms of clinical outcome.

Mukul Kumar Mishra
Smart Hospitals

The Indian healthcare industry is evolving in an unprecedented manner with digital technologies, innovative solutions playing a pivotal role to foster healthcare delivery system, providing an enhanced healthcare experience to people at large. Smart technologies like artificial intelligence (AI)-based solutions, cloud computing services, connected medical devices, and telemedicine are not only redefining the whole gamut of patient care but also contributing to bridge the multitudes of infrastructural gaps in healthcare.

“There has been a change in patients’ demands and expectations in the last 20 years. Healthcare providers face a tremendous pressure to manage cost and patients’ expectation,” says Dr Mahendra Kumar, Medical Director, Sagar Hospital.

In the wake of rising cases of non-communicable diseases due to number of reasons, providers are expected to deliver quick and better care in cheapest possible manner, and that gives birth of smart hospitals.

Those hospitals which synchronises all available machinery of delivery of care including technologies, clinical workflows, and operational issues to provide best healthcare experience to patients, fall into category of smart hospitals.

According to Nandkishore Dhomne, VP-IT & CIO, Manipal Hospitals, “Smart hospital is huge investment in terms of money and efforts, and timelines. Smart hospital is culmination of fantastic building, best technology, efficient doctors and nurses. In addition, processes have to be simple, turnaround time should be minimal, and information has to be available at the point of care.”

SMART HOSPITALS SHOULD BE SMART ON EVERY FRONT PERTAINING TO PATIENT CARE

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