Technology Key To Better, Holistic Healthcare Delivery
eHEALTH|January 2019

Technology is the best way to improve efficiency and productivity of the healthcare delivery and reduce cost of care. Digital technologies help to collect, store and share critical patient data in a safe and secure way, says Somenath Nag, Director – Digital Innovation & Transformation Services, ALTEN CalsoftLabs, in a conversation with Elets News Network (ENN).

Technology Key To Better, Holistic Healthcare Delivery

Q How do you look back at 2018 in terms of new initiatives (technology and innovations) in healthcare space? How significant was your organisation’s contribution in 2018?

In spite of the healthy growth, Indian healthcare still suffers from three critical weaknesses – access to care, cost of care and quality of care. A vast population of our country still neither has access to quality care nor can it afford quality care.

2018 witnessed a lot of trends evolving in the healthcare industry regarding how technology can contribute in uplifting the healthcare sector with improved care delivery. The Indian healthcare technology providers have brought innovation while refurbishing the sector by combining digital technologies like AI (Artificial Intelligence) and Machine Learning with traditional practices in the healthcare.

2018 has also seen the concept of managed home care becoming reality. With the number of nuclear families increasing and with the increase of affordability, we see increasing demand in the areas of Managed Home care, Transitional care, and End of life/ Palliative care. Some of the care providers have started focusing in this area.

ALTEN CalsoftLabs (ACL) is in the forefront of providing digital health solutions to global health providers and payers. During this year ACL, along with its customers, participated in following digital health initiatives:

AI & ML based solutions for automating prognosis from radiology images

Robotic Process Automation solutions for optimising insurance claim processing

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