Keep your customers happy

A quick, fair process for dealing with complaints can protect both reputations and profits

How to pass the fees test

Cost isn’t the only factor to consider when choosing a school, but it pays to plan well ahead to ease the financial burden

Keep the ball rolling

This is an opportune time to confirm we’re on course to achieve financial freedom

Home in on affordability

Consider all the costs when buying an apartment or a place in a lifestyle community

From paddock to Pitt Street

Robert Millner exercises immense influence in corporate Australia as the chair of Washington H. Soul Pattinson (WHSP), whose holdings totalled about $5.5 billion as at December 2019.

Handling The Peer Pressure

Investors are learning to live with changes brought on by low interest rates and tighter curbs on lending

Find Your Hidden Dollars

Times are tough, but here are some unexpected ways to top up your budget with extra cash

How To Set Yourself Free

Here’s a survival guide for anyone who wants to retire from the rat race to become a full-time trader

Quick fix can backfire

Giving customers a discount sets a risky precedent that can harm your profitability, so consider other options first

Keep the cash flowing in

In tough times, it pays for landlords to make an extra effort to hold onto a good tenant

Survive the recession

Investors who stick to a strategy and maintain a suitable asset allocation will have a better chance of protecting their wealth

Landlord's toolkit

If you find the right property manager and tenants, you can sit back and watch the cash roll in

On a roll amid the uncertainty

What matters is how a company is positioned to perform in the future, not how it performed in the past

Kids, we need to talk

In this tap-and-go world, it’s more important than ever for children to learn how to value and manage money from an early age

Battling another global killer

Despite launching her global campaign against “Big Tobacco” a decade ago, Melbourne radiation oncologist Bronwyn King says she still works “every second of the day” to bring about the downfall of an industry that the World Health Organisation (WHO) says causes one death every six seconds.

Long Road To Recovery

Developing countries have suffered a huge setback, but opportunities will emerge from the economic chaos

Share Your Wealth

How to give your kids a financial leg-up

Battle Of The Giants

With companies like Facebook and Apple dominating our daily lives, they also deserve a considered place in our portfolios

Baby Steps For New Parents

$300,000 and counting … that’s how much it can cost to raise a couple of kids. But if you plan ahead you can ease the financial burden.

Why socks are a health hazard

With many people still stuck at home, a correctly set-up workstation is important for both safety and productivity

What it takes to be a winner

Stick to the basics – and keep it simple – when you start playing the sharemarket game

Power of paper profits

There was a time in our not too distant past before we collectively became bakers of sourdough bread when toilet paper was the most sought-after commodity in the nation. And as we write this story in late June, toilet paper sales are again on the rise.

Percentage game

Would-be first home buyers need not despair if they are struggling to raise a 20% deposit

Faith in founders

Well-managed companies are the holy grail of investments. Here’s a shortcut to searching for them

A new learning curve

The federal goverment’s tertiary fee shake-up may be good news for some and spell disappointment for others

Banks' Compassionate Response To Hardship Helps To Make Up For Past Sins

Payment deferrals, interest rate cuts and the suspension of penalties are among the measures introduced to ease customer stress

Secrets That End In Tears

Financial infidelity can ruin a relationship and a lifetime’s hard work

Hit The Refresh Button

It needn’t cost a fortune to transform your home. These expert tips highlight the cheap and cheerful projects that will do the job

Build A Robust Portfolio

A guiding principle should be that the potential for returns needs to outweigh the likelihood of losses

Think twice before jumping ship

Consider the expenses and responsibilities before moving your precious savings into a self-managed fund