CATEGORIES

OF THEIR OWN ACCORD

Pivoting from traditional business plans, Puneet Dhawan and Kerrie Hannaford adopted a flexible approach allowing Accor to be in sync with changing guest choices and government policies

FAUX MEAT IS FAUX PAS NO MORE

As consumers become more conscious about their dietary choices, there is a significant growth potential for alternative meats in the HoReCa segment

70% GLOBAL DESTINATIONS HAVE EASED TRAVEL RESTRICTIONS: UNWTO

Destinations with higher scores in health and hygiene indicators are among those that have eased restrictions faster

PURCHASING POWER

DURAI KUMAR, MATERIAL MANAGER, PURCHASING, HYATT CENTRIC MG ROAD BANGLORE

Reimagining The Post-Covid Hotel Design

Baskaran Kolathu, Vertical Head, Hospitality Architecture, Edifice Consultants outlines in detail the post-COVID design changes that will help hotels to contour a safe and superlative guest experience

WEIGHING IN ON 2020

2020 has been a roller coaster year for the hospitality industry; with more downs than ups. Most hoteliers believe that business will now be measured in pre- and post-COVID terms. As this tumultuous year draws to an end, they reflect on the challenges thrown up by the pandemic, in what manner they endeavoured to overcome these on personal and professional levels, and how they hope to use those lessons to become more flexible and resilient in the future.

STEPPING UP THE HYGIENE QUOTIENT

From more frequent, clinical level of sanitisation to retraining staff with new norms to teaming up with infectious disease experts, hotel brands are going the extra mile to add a layer of protection to their properties with elevated cleaning practices and protocols.

RETAINING THE HUMAN ASPECT OF HOSPITALITY

With technology replacing face-to-face interactions, Ginger Hotels revised its SOPs to keep the human element of the business intact, albeit safely

SAFE TRAVELS

As customers prioritise health and hygiene, travel and hotel brands are collaborating on safety protocols to score points with them

LEADING WITH CARE

As the hospitality business gradually picks up, concepts of travel, stay and dining will be grounded in trust. And brands that demonstrate these stand to gain the most

RE-STRATEGISING' FOR LONG TERM SUCCESS

The hotel and tourism industry is currently going through one of the most difficult times that can be recalled.

52.8% REVPAR DROP DURING JAN-SEPT 2020: JLL

All key 11 hospitality markets in India reported significant decline in RevPAR performance in Q3 2020 Y-o-Y

Social Media: The Secret Sauce For Winning The New Guest

The onset of the COVID-19 pandemic has caused a transformation in the digital landscape across the world.

TRAINING TRIUMPHS, ALWAYS

Understanding that a team is as strong as its weakest link, Nicholas Dumbell, GM, The St. Regis Mumbai outlines why associates at the hotel clocked up over 1500 hours of training since the lockdown

SAFETY FIRST

As they open for business, hoteliers are evaluating every cost to balance expenses, without compromising on guest safety or experience

KERALA CM INAUGURATES INDIA'S FIRST SOLAR ENERGY- DRIVEN MINIATURE RAILWAY AT VELI TOURIST VILLAGE

Kerala Chief Minister Pinarayi Vijayan recently inaugurated India’s first solar energy-driven Miniature Railway at Veli tourist village.

RE-INVENTING THE GYM EXPERIENCE

A look at factors that are shaping the new gym experience amid a pandemic

MAJOR APAC TOURIST DESTINATIONS RECOVERY TO PRE-COVID-19 LEVELS MAY TAKE TIME, SAYS GLOBALDATA

Even though major economies across the Asia-Pacific (APAC) started negotiating travel bubble pacts with their key source countries to revive the tourism sector, recovery to pre-COVID-19 pandemic levels may take time even after all restrictions are withdrawn, says GlobalData, a leading data and analytics company.

HILTON LAUNCHES ITS FIRST DOUBLETREE BY HILTON BRAND IN RAJASTHAN

Hilton continues to expand its presence in India with the opening of DoubleTree by Hilton Jaipur Amer.

COLLABORATION IS KEY

Kerten Hospitality, CEO. Marloes Knippenberg talks about mixed-use operations, the rise of long-stays and how to quell owner-operator quibbles

APEEJAY SURRENDRA PARK HOTELS TO MANAGE THE RAN BAAS PART OF QILA MUBARAK, PATIALA AS A HERITAGE HOTEL

Apeejay Surrendra Park Hotels Limited (AS-PHL) has announced that it has been selected by the Department of Tourism and Cultural Affairs, Punjab to upgrade and operate Ran Baas part of Qila Mubarak, Patiala as a heritage hotel.

NEWSMAKERS :A ROUND-UP OF HOTELS AND HOTELIERS MAKING HEADLINES

MULTI-YEAR RECOVERY AND NEW OPPORTUNITIES FOR THE INDUSTRIES, PREDICTS HVS

LEVERAGING THE VIRTUAL WORLD

Manav Thadani, Founder & Chairman of Hotelivate on using their virtual platform for HOSI, why HICSA will be an in-person event, and how hotels will survive the COVID crisis and states that are far better prepared to welcome tourists

The Future Of Travel

FICCI’s Tourism Committee got together stakeholders from the travel and hospitality industries to discuss the road ahead from the situation of despair prevalent now

IHCL Mitigates Covid-19 Impact With Its R.E.S.E.T Strategy

Newsmakers - A round-up of hotels and hoteliers making headlines

PREFME PARTNER, THE WORLD'S FIRST ALL-IN-ONE CONTACTLESS HOSPITALITY SOLUTION

Today, it is of utmost importance for hotels to redefine their spaces with safer, healthier, and hygienic choices for guests. In this time of crisis and with touchless hospitality taking center stage, a new tech platform - Prefme, the world’s first ready-to-use contactless hospitality solution is here to turn the tables for the industry!

DECODING THE MARKETING MIX

With digital mediums emerging as dominant marketing platforms, hotels put out a plethora of content that leverages storytelling to entice guests

WORK FROM HOTEL -THE CORPORATE BUSINESS OFFERS A LIFELINE

City hotels, struggling with very little business, are tapping into the WFH segment by offering great infrastructure at equally arresting prices

DISTRESSED ASSETS- HOSPITALITY'S NEW ALBATROSS

More than 25 to 30% of assets are likely to become distressed as the industry struggles with a collective outstanding debt of Rs 50,000 crore and no debt restructuring measures in sight. How will the industry cope?

BROOKING NO COMPETITION

Ankur Gupta, Managing Partner, Brookfield Asset Management and Head of Real Estate in India, is gung-ho about the investment in The Leela Palaces, Resorts and Hotels despite the downturn caused by the pandemic. He holds forth on what it would take to pivot the group, synonymous with Indian luxury, to the top of the hospitality game