Framing Success
Images Retail|November 2024
Lenskart has revolutionised the eyewear industry in India with its omnichannel retail model, blending online convenience with offline experiences
Framing Success

Eyewear has become a lifestyle accessory, with people now owning multiple pairs for different occasions. The eyewear industry in India has witnessed massive growth in recent years, fueled by greater awareness of eye health, changing fashion trends, and a growing demand for vision correction solutions.

A key contributor to this growth is Lenskart, an Indian eyewear giant recognized for its innovative approach and customer-centric model. Lenskart provides more than 6,000 eyewear styles, including glasses, sunglasses, contact lenses, and accessories, and has over 50 million downloads of its app.

Story of Lenskart

Lenskart was founded in 2010 by Peyush Bansal, a former Microsoft employee, along with Amit Chaudhary and Sumeet Kapahi. Bansal recognized an untapped opportunity in the market while working in the United States, where access to quality eyewear was comparatively more convenient and affordable.

With a mission to improve access to eyewear for India's growing population, he launched Lenskart as an online-only eyewear retailer, focusing on prescription eyewear, sunglasses, and contact lenses. The brand aimed to address both affordability and accessibility, leveraging technology to reach a wide audience.

Even though, Lenskart operated purely as an e-commerce platform in its early years, to bridge the gap between online convenience and the in-store experience, Lenskart opened its first offline store in 2014. In the following year, Lenskart introduced its own premium eyewear brand John Jacobs.

This story is from the November 2024 edition of Images Retail.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

This story is from the November 2024 edition of Images Retail.

Start your 7-day Magzter GOLD free trial to access thousands of curated premium stories, and 9,000+ magazines and newspapers.

MORE STORIES FROM IMAGES RETAILView All
Building the Midmanagement is Critical in a Scaling Organisation
Images Retail

Building the Midmanagement is Critical in a Scaling Organisation

Nirav Jagad, Chief People Officer of Sugar Cosmetics speaks about ensuring the right! opportunities for the right talent in a complex omnichannel organisation that is on a fast track to growth

time-read
3 mins  |
December 2024
Uppercase Upping the Ante
Images Retail

Uppercase Upping the Ante

Travel gear brand Uppercase is upgrading the standard of luggage in India through innovative approach and prodcuts and sustainable practices

time-read
3 mins  |
December 2024
The Strategy is to Go City by City and Saturate Each
Images Retail

The Strategy is to Go City by City and Saturate Each

Gerard McGurk, Head of Retail and Commercial Operations at Index Living Mall and Mahesh M, CEO, Creaticity speak about Thailand's numero uno furniture brand's strengths, its India entry and strategy

time-read
8 mins  |
December 2024
Design and Experience Differentiate Indriya from Competitors
Images Retail

Design and Experience Differentiate Indriya from Competitors

Sandeep Kohli, CEO of Aditya Birla Jewellery’s Indriya about the brand’s strengths, strategies and aspirations

time-read
9 mins  |
December 2024
At Good Glamm, AI Chatbots Have Slashed Workload by 70-80%
Images Retail

At Good Glamm, AI Chatbots Have Slashed Workload by 70-80%

Deep Ganatra, Chief Product & Technology Officer (CPTO), The Good Glamm Group sheds light on the role of technology in the beauty and wellness industry and its impact on personalisation

time-read
7 mins  |
December 2024
How Blinkit, Swiggy Instamart, Zepto and Others are Redefining Shopping
Images Retail

How Blinkit, Swiggy Instamart, Zepto and Others are Redefining Shopping

A quick snapshot of India’s quick commerce landscape highlighting key players, challenges and opportunities

time-read
2 mins  |
December 2024
Electronics and Q-commerce: A Marriage of Convenience
Images Retail

Electronics and Q-commerce: A Marriage of Convenience

Why more and more electronics and gadget brands are taking to q-commerce

time-read
4 mins  |
December 2024
5 ways D2C Brands Can Leverage the Power of Technology
Images Retail

5 ways D2C Brands Can Leverage the Power of Technology

The direct-to-consumer (D2C) market in India is at an exciting juncture, with brands redefining how they operate, innovate, and engage with consumers. But what does the future look like for these brands as they adopt technology?

time-read
2 mins  |
December 2024
The Business of Offering Immersive Experiences
Images Retail

The Business of Offering Immersive Experiences

Shopping centers are using immersive experiences to attract more shoppers and boost business

time-read
2 mins  |
December 2024
5 ways D2C Brands Can Maintain the Growth Momentum
Images Retail

5 ways D2C Brands Can Maintain the Growth Momentum

D2C brands should embrace a customer-first mindset, leverage technology, and know when to expand offline to keep the growth momentum going

time-read
2 mins  |
December 2024