CATEGORIES

Can You Pass That Data, Please?

Given the frequency at which data breaches are being reported in the hospitality industry, it is time to tighten the grid

It's Happening!

With the rapid technological evolution, various stakeholders in the hotel business discuss the emerging and reimagined innovations that can offer better value to their companies

Opportunity in Criticism

User feedback on social media includes bouquets and brickbats. Marcus Hanna, GM, Novotel Singapore Clarke Quay tells Vinita Bhatia how hoteliers can use it to improve processes, and even win over unhappy guests

Hotels Prefer Eco-friendly and Digitally Automated Bathroom Products

Pau Abelló Pellicer, MD of Roca Bathrooms Products tells Vinita Bhatia how urbanization has led to a rising demand for premium bath products.

Covering All Bases

By using appropriate vendor evaluation systems, procurement professionals can optimise the sourcing process for their hotel’s supply chain.

Joint Benefits

By adopting the practice of joint procurement contracts across three properties in Goa, AccorHotels reduced its purchase costs by 57% as compared to last year

Setting The Stage

Over 1,200 delegates attended AccorHotels Showcase 2018, where the hospitality major highlighted exciting times that lay ahead for the MICE market in India

Set Up For Success

Automated update on inventory, orders, and customer data are just few of the features that Ideal POS delivers with seamless integration and complete customisation

Take The Floor

Introduction of newer materials is providing architects, interior designers and property owners with a wealth of flooring options to choose from

Safety First

Security systems today play an important role, not only in ensuring safety, but also in facilitating a building's performance

Reimagining Hospitality Education

Hotelier Dilip Puri recently launched the Indian School of Hospitality at a glittering event

People First

From Careers@Hilton to Team Member Appreciation Week, Brendan Toomey, VP-HR for Asia Pacific, Hilton outlines the pro-people policies the hotel chain practices to ensure employee satisfaction

Watt's The Good Word

The latest guest reservation system, a slew of hotel brands – Alan Watts, IHG’s COO-Asia, Middle East and Africa reveals that the brand is bullish on India. 

Flavour Of The Season

Given the concern around sustainability, the consumption of locally-sourced, organic produce is seeing an upward swing

Water Wise

The hospitality industry is leveraging a whole new host of new-age technologies to conserve the ‘elixir of life’ and also bolster their savings in the bargain

An Awesome Move

AWESOME’s two-day certification course will train hotel engineers in five cities across various modules

Experience Meets Convenience

To keep up with the growing competition, savants of F&B industry believe the need of the hour for quick service restaurants is to stay updated with changing trends

Hospitality 2.0 With Robots

Milagrow is revolutionising the hospitality sector with its AI-based mapping robots for the floor, pool, lawn and windows. It will go a step further with its humanoid concierge robots this year.

10 Housekeeping Mistakes

Hoteliers and experts tell us what it takes to ace the housekeeping game even in the best of hotels

Celebrating A Legend

Mr PRS Oberoi was felicitated with PIHMAA’s ‘Legend of the Industry Award’ at PACE 2018. He used the occasion to speak about how Indian hospitality group can meet the challenges presented by global brands.

Strategies For Success

With The LaLit New Delhi as an exemplary case in point, U V Krishna Mohan Rao, Chief Executive, UVK Susnomics Engineering, talks about accelerating sustainability through energy efficiency in the hotel sector.

Stepping Into New Territory

Amarnath Reddy, MD, AR Foundations, the man behind the Sheraton Grand Chennai Resort & Spa, on what it takes to build a premier resort property and the need to control costs.

Window Of Opportunity

Seizing the chance to create unique spaces, The Sheraton Grand Chennai showcases sun, sand, sea and South India.

Full Speed Ahead

Marriott International CEO Arne Sorenson talks to Hotelier about losing the Al Habtoor City Hotels, opening 11 new hotels in the UAE and expansion plans for the mid-market sector

Till Wyndham Come

Post its spin-off from Wyndham Worldwide Corporation, Ignace Bauwens, regional VP, Middle East, Eurasia and Africa of Wyndham Hotels and Resorts explains how the company will build upon its asset-light and fee-based business model

Dial T For Talent

Millennials have different career expectations, priorities and ambitions from the erstwhile generation. Arif Khan, director of HR, India for Hyatt Hotels and Resorts urges hoteliers to keep pace with changing times so that they don’t end up managing a 21st century workforce with 20th century workplace practices

Grape To Glass Presents Handmade Decanters From Riedel

Grape to Glass, a venture from Shagun Mehta, has launched the latest editions of handmade decanters from Riedel in India.

Room With A Voice

Heightened in-room entertainment is not about offering guests convenience, but about matching their expectations, and ensuring they are more relaxed and productive during their stay

Straight Talk: One Of The Biggest Contributors To India's GDP Has Yet To Get Its Due!

Riding on the back of steady economic growth, vibrant domestic tourism and increased tourists arrival, India’s hotel industry has come-of-age, accounting for nearly 7.5% of the country’s GDP. By 2022, it will valued at INR 2,796.9 crore.

Versace's Requiem To Classic Italian Design And Luxury

Hotelier India takes you inside Palazzo Versace Dubai, a waterfront property that blends the opulence of the Versace fashion brand with the brilliance of Italian classical design.