CATEGORIES

Creating Inroads Into Untapped Country

The early pioneers of India’s boutique hospitality space—a segment which makes up 10 to 12% of the industry, have made inroads into new markets, acing challenges posed by secluded locations and scarce access to basic infrastructure and talent.

The ‘RAI' Way To Do It

Amitabh Rai, General Manager, The Ritz-Carlton, Bengaluru gets candid about the experiences that helped shape him as an industry stalwart, keeping his team motivated, the biggest challenges he has faced, the definition of luxury, and several such crucial matters.

The Serious Business Of Tea

Once considered an F&B stand-by, specialised, brand-crafted tea blends are the order of the day at several hotels. The sudden surge in tea experientials makes for great commercial sense.

Make A Splash

Swimming pools have progressed from merely being a given in a hotel to an aesthetically pleasing, sustainable and technologically advanced space.

Patu Keswani's Unconventional Approach To Hoteliering

After revolutionising the mid-scale segment, he enters the upscale category with his new brand, Orica. Along the way, Keswani has pushed the boundaries as a hotelier. And to think that he embarked on his journey as an entrepreneur with the intention of setting up just one hotel, as his retirement plan

Managing The ‘West End'

Parveen Chander Kumar, area director – West India and general manager, Taj Lands End, Mumbai, on the evolving luxury hospitality market, rise of the millennial consumers, and creating iconic F&B brands

The Dining Disruptors

The journey of table reservation apps is a narrative of how digital technology is enabling hotels to reach out to new consumers, boosting both footfalls and revenues

The Land Of Opportunities

Naya Raipur, India’s first greenfield smart city of the 21st century, has much to offer to the hotel industry, says Rajat Kumar, CEO, Naya Raipur Development Authority.

The Mice Stuff

With India being ranked as one of the fastest growing outbound business travel market globally, it is unsurprising that Stephanie Tanpure, VP, sales at Sands China, is keen to get more luxury and MICE tourists to frequent her company’s multi-use integrated resorts

the modern sanctuary

bathroom space design in the hospitality segment has evolved from basic utility areas to an extension of their guest’s personality.

the grand plan

long-term stay is a growing need in the hospitality industry and accorhotels has a first-mover advantage in bengaluru with grand mercure bangalore.

2018: Potentially It Can Only Get Better

Manav Thadani, founder and chairman of Hotelivate, is sure that 2018 can only get better for the hospitality industry, barring any unforeseen calamity. He outlines a list of trends to watch out for in India

Gazing Into The Crystal Ball

Prashant Govindan, senior director, India & SAARC, Harman Professional Solutions reveals how audio, video and lighting technologies are redefining the world of ‘experience’ for a traveller.

Room For Growth

Hoteliers are vying to give customers the choice of control for various services in guestrooms. And they are banking on technology to do this

20 Years And Counting

HVS India recently celebrated its 20th anniversary at Leela Palace New Delhi’s Le Cirque

Fix Your Risk

An important issue in contemporary times, when it comes to hotels, data security needs to be addressed even more diligently since it involves guests’ security and their privacy

Table Manners

Appropriate tableware leaves a lasting impression on guests even before they take their first bite. Hoteliers, therefore, consider it while planning the overall restaurant design and concept

Selling Point

As more customers opt for cashless modes of payments in F&B outlets, hoteliers are seeking point of sale solutions that offer them convenience, security, scalability and efficiency.

The Young Brigade

Chefs Kunal Kapur, Tejas Sovani and Vikramjit Roy are experimenting with form and flavour to reinvent the modern dining experience.

Step Up To The Plate

To keep pace with guests’ need for an elevated dining experience, hospitality companies are using tableware to re-imagine how they present their culinary creations

Hicsa's New Avatar

Hotelivate successfully concluded the 14th edition of the Hotel Investment Conference South Asia (HICSA), the first under its banner

Tech Surfing

Technology today is not only changing guest interface but is also defining how hotel developers are planning their buildings, infrastructure, management and staffing requirements

Engineering Excellence

Marriott International’s 10th South Asia Engineering Conference touched upon two critical elements – integration and sustainability

Jacqueline Fernandez Invests INR 3.2 Crore In Raw Pressery

Bollywood actor Jacqueline Fernandez has invested in cold pressed juice brand RAW Pressery with an initial amount of half a million dollars.

Unlearning To Relearn

Arif Patel, VP-sales, marketing, distribution and loyalty-India of AccorHotels welcomes business disruption. He tells Vinita Bhatia that it gives him a chance to unlearn conventional strategies and learn new ways to handle challenges thrown up by the dynamic new order

Rakesh Sharma On Maintaining The Taj Legacy And Embracing Technology

I want to be able to say that we deleted servility from our culture and were able to guarantee that everyone is treated with respect”.  The basic rule for success, believes Rakesh Sarna, managing director and CEO, Taj Hotels, Resorts And Palaces, is respect for the brand, job, colleagues and your guests. 

Beyond Utility

Bathroom space design in the hospitality segment has evolved from basic utility areas to an extension of their guest’s personality. 

Ahead Of The Game

Boasting best-in-class properties like The St. Regis Mumbai and W Goa, Amit Bhosale, managing director, ABIL Group, is set to rule the luxury space

A Closer Look

Revenue managers reveal that it pays to take a closer look at the hotel’s financial statements to get relevant information for income optimisation

Front And Center

CS Ramachandran of Preferred Hotels & Resorts, believes that the efficacy of revenue management is not derived from selling more, but by selling right