CATEGORIES

A pioneer in mobile banking - Vietcombank

The bank today is a major user of digital in Vietnam providing facilities for the customers:

UPI Switch bridges Flexibility and Scalability

Shailesh Pandey, Chief Operating Officer, Fino Payments Bank:

AML Compliance: Banks still getting penalized - Why?

As per the newspaper reports, the number of penalties imposed on financial institutions by the RBI in the last 3 years was ₹78.60 crores, i.e. an increase of 88% in this period.

DeFi is an 'internet' in the making

DeFi, or Decentralized Finance, has all the potential to become a disruptor, the way internet did in a short while ago:

Tailored and consistently supportive programs needed

Anto George T, Chief General Manager - HR & Operations at South Indian Bank, discusses the progress in mental health at corporates:

It's a bank and a brokerage - FinecoBank

FinecoBank of Italy is a highly tech-enabled bank that is a combination of a bank and a brokerage:

A model for cloud adoption - Zurich Cantonal Bank

The bank is had opted for cloud to offer better service to its customers:

RBI Governor urges NBFCs to adhere to fair practices code

The Reserve Bank of India (RBI) Governor has urged Non-Banking Financial Companies (NBFCs) to strictly adhere to the Fair Practices Code, emphasizing sustainable growth and robust risk management in the sector.

Automated, Adaptive, Al-enabled Architecture is a must

Security heads from 2 BFSI companies reveal the key cyberfrauds and strategies to combat them:

Fraudsters too gain ground as real-time payment systems grow

There is a need for the technologies behind the real-time payment systems to gain a march over the methods of fraudsters:

Ethics & Challenges of AI in Cyber security: Navigating the Moral Maze

Even as AI is finding its place in the cyber security domain, an entirely new frontier of ethical challenges awaits.

Bangladesh Finance: 25% faster customer service; 15% higher customer retention

Bangladesh Finance, established in 1999, is a leading financial institution in Bangladesh.

Fino sparkles with technology & brand upshift

Fino Payments Bank started operations in June 2017, providing banking services to mass market customers, who are largely rural-based.

Savington Upshifts: 48% Faster, Churn down 31%

Savington International Insurance Brokers LLC, founded in 2006 by Dev Maitra, is a prominent insurance provider in the UAE.

Zoroastrian Bank: Multiple awards for being the Best

Established in 1927 by Sir Hormusjee Cowasjee Dinshaw Adenwalla, Zoroastrian Bank is a prominent urban cooperative bank headquartered in Mumbai, India.

Universal Sompo: 71% Increase in Learning Hours

Universal Sompo General Insurance offers a range of insurance plans, including health, motor, travel, and commercial policies.

Upshift

To rise to the next level, BFSI companies are upshifting every aspect of their business, including front office, back office, brand, HR, legal, etc. Banking Frontiers looks at a spectrum of companies upshifting themselves:

Balancing Tech, Skills & Costs

CEOs of insurance, bank and fintech explain the balance between tech, Al, skills and costs for achieving business goals:

Fascinated by AI, ML, NLP & Computer Vision

An HR professional, founder of Radian Finserv, Sumit Sharma, reveals his personal thoughts and perspectives on aligning technology and business:

Retention Boosters: Salary, Training, AI & Analytics

Fintech companies are undertaking a wide variety of practices to retain talent:

From human touch to digital touch

In an era of rising risk, what is interesting is the transformation of personal perspectives of risk professionals. Two Chief Risk Officers, Rakesh Bansal from Hero Housing Finance and Satyanandan Atyam from Tata AIG General Insurance, share their personal perspectives:

Citi & Mastercard join forces to transform global cross-border payments

Citi and Mastercard have announced Ca collaboration to offer cross-border payments to Mastercard debit cards in 14 receiving markets worldwide, with plans for further expansion.

New Leaders, New Strategies, New Frontiers

Shifting from a narrow road to a highway - that is the future for Bandhan Bank:

Utkarsh Bank takes a liking to Boxing and Kicking

Utkarsh Small Finance Bank has taken a liking to boxing and kicking. It has partnered with a nationally renowned boxer Mary Kom - and an equally renowned footballer - Sunil Chhetri. Both these sports celebrities have signed up as brand ambassadors for the bank.

New Leader, New Frontiers

K.V.S. Manian takes charge of the bank at a crucial time when the bank is poised to press the accelerator:

APAC Financial: Powered by Talent, Driven by Technology

Startups often have captivating stories of their business journeys. However, APAC Financial Services offers a unique narrative - a journey focused on its people.

RegTech Can Future-proof Compliance at Top Indian Banks

Strengthening Compliance to Meet Global Standards and Avoid Penalties with RegTech

RBI announces UPI limit enhancements & new beneficiary verification facility

The Reserve Bank of India has introduced key enhancements to the Unified Payments Interface (UPI) to further boost digital payments and ensure greater inclusivity in India's financial ecosystem.

Tailored insurtech solutions extend the footprint

How can an insurtech create value for its customers? Bhushan Sheth, Chief Risk Officer at Zopper Insurance Broker, gives examples relating to customer satisfaction, innovation, distribution, and more:

HDFC Life Deepens Customer Relationships with Intelligent Automation

In the competitive world of life insurance, customer experience reigns supreme.