CATEGORIES

How to Improve Customer Engagement with Generative AI

Ways in which retail businesses can embrace generative AI to create hyper-personalised, seamless conversations to secure a lasting competitive edge in the marketplace.

'Customers Do Not See Shoppers Stop.com as Just Another e-commerce Site'

Sreekanth Chetlur, Chief e-commerce Officer, Shoppers Stop speaks about the three-decadeold physical-first department store chain's e-commerce journey, goals and strategies

'Digital is the Key to Bridging the Generation Gap'

Ulhas K Udayakumar, E-commerce Head, Seiko India, shares how the heritage brand that introduced quart watches to the world is attracting new-age customers while maintaining its legacy

'Technology Has Been a Game-changer for Snitch in Key Areas'

Maruthy Ramgandhi, Chief Technology Officer, Snitch sheds light on the new-age brand's tech journey and much more.

Pacific Mall NSP Pitampura Celebrates the Success of Game-A-Thon: Champions' Home Ground

Pacific Mall NSP Pitampura celebrated 'Game-AThon: Champions' Home Ground', which took place from July 26th to 28th, 2024.

Vegas Mall Celebrates Nature Conservation Day with School Kids

Vegas Mall hosted a special event in honour of Nature Conservation Day, engaging school children in activities aimed at promoting environmental awareness and instilling a caring instinct in children.

Vegas Mall Hosts Exciting Chess Tournament Showcasing Brilliance and Competitive Spirit

Vegas Mall hosted an exhilarating chess tournament in collaboration with Bal Bhavan International School on July 19th.

Vicky Kaushal, Tripti Dimri, and Ammy Virk Celebrate 'Bad Newz at Gaur City Mall

Gaur City Mall kick-started the milestone celebrations of its 5th anniversary with the star cast of 'Bad Newz, Vicky Kaushal, Tripti Dimri, and Ammy Virk, turning the day into a memorable evening.

October Soft Launch for Borivali's New Oberoi Mall

Codenamed Sky City Mall, the million-and-a-half square feet mall is expected to generate rental of ₹350 crore.

The Rise of Luxury Furniture e-Commerce in India

Industry experts are bullish about the luxury market's prospects in India for the coming decade, citing robust demand as a primary driver.

Wooden Street Opens 98th store in Chennai at Marina Mall

Jaipur-based home decor and furnishing brand Wooden Street has launched its 98th retail store, located at Marina Mall in Chennai, the company said in a press release.

Details by KAZO Expands Retail Footprint with New Store at Nexus Celebration Mall, Udaipur

KAZO, the women's fast fashion brand announced the launch of of its sister brand 'Details by KAZO's at Nexus Celebration Mall in Udaipur.

Tanishq Opens a New Showroom at Omaxe Chowk

Jewellery retailer Tanishq has expanded its retail footprint by opening a new showroom in Delhi's Omaxe Chowk, the company announced in a press release.

"The State of Non-Compliance in the QSR Industry"

The report by recruitment and human resources services company TeamLease, elaborates on the compliance issues faced by QSR industry in India which affect employee satisfaction and performance.

'We are Seeing a Huge Surge in Demand for Pleasure Products'

Arjun Siva, Head of Digital & E-commerce at TTK Healthcare, on consumption trends of sexual wellness products in the country, and more.

DHL: The Critical Link

How leaders like DHL are playing their part by helping build sustainable supply chains.

'If it is a Pin Code in India, Safexpress Delivers There'

Rubal Jain, Managing Director, Safexpress on the logistics player's strengths, focus areas and future plans.

Supertails: Growling Growth

The Bengaluru-based pet care player is rapidly expanding its product and service offerings and will soon be seen opening offline stores

DaMensch: Designs on Offline

For the digital-first brand DaMensch, a physical presence is crucial for its next phase of growth

'We Have a Strong Brand-building Muscle'

Ghazal and Varun Alagh, co-founders of Mamaearth parent Honasa Consumer Ltd., open up about the ingredients of their success and the strategies they follow while sharing their growth and expansion plans.

Zomato Customers to Get Cash Delivery Balance Added to Accounts

Zomato customers can now ask for the balance amount, if any, of cash on delivery orders to be added to their 'Zomato Money' account and utilise it for placing future orders or dining out, said CEO Deepinder Goyal. He thanked Tata Group firm BigBasket for the inspiration behind the solution.

Amazon Partners with 45 Govt Emporiums, NGOs, Trade Bodies to Empower Local Artisans

E-commerce major Amazon India has partnered with over 45 government emporiums, NGOs, and trade bodies in India to bridge the gap between artisans and customers, providing economic opportunities for marginalized weaving communities.

Thanjavur to Get its First Mall in August

The historic city of Thanjavur in Tamil Nadu is about to get a taste of modern retail through its first mall, which will open on 3 August, a top executive involved closely in the mall's development told Shopping Centre News Bureau.

Snitch to Come Up with a New Mobile App, Launched UGC SnitchIt

Bengaluru-based Snitch which operates 17 stores in India plans to launch a new mobile application with a new user-generated content feature.

Elan Group Partners with CBRE to Manage its Gurugram Malls

Real estate developer Elan Group has announced the appointment of CBRE, a global real estate consulting and services firm, for the comprehensive facilities management of its four malls in Gurugram.

Lulu Mall Kozhikode, Kerala to Open Soon

UAE-based multinational conglomerate company Lulu Group will soon open its latest mall in Kozhikode, Kerala, a social media post by the retail conglomerate.

Reliance Consolidated Balance Sheet, Ready for Next Level of Growth

Reliance Industries Ltd. has consolidated its balance sheet after the previous round of capex and is ready for the next level of growth, its chairman and managing director Mukesh Ambani said outlining plans from net zero to roll-out of True5G telecom network and retail.

Chai Sutta Bar Opens Outlet in Hyderabad

Quick service restaurant (QSR) chain Chai Sutta Bar (CSB) has opened its latest outlet in Hyderabad, three years after the launch of its first store in the city, the company said in a press release.

Shop Smarter! How RetailGPT is Revolutionising the Shopping Experience with AI

In the bustling markets of India, where tradition meets modernity, RetailGPT emerges as a transformative force in the retail landscape. Developed by Pathfinder, this innovative platform is not just enhancing the shopping experience; it is redefining it through the power of conversational Al. Imagine a personal shopping assistant who not only understands your preferences but anticipates your needs and delivers tailored solutions across your favorite shopping platforms, all in one place this is the promise of RetailGPT.

68% MSME Retail Owners Witness Growth in Business Post-adoption of Digital Tech: Report

An overwhelming 68% Micro Small Medium Enterprises (MSME) in the country acknowledged the growth and beneficial impact of adopting digital technology on both their businesses and personal lives.