CATEGORIES
Why You Should Tap Innovation at Deep-Tech Startups
Businesses across all sectors, not just research-intensive industries, can benefit from innovations at science-heavy startups.
Managing the Human Risks of Biometric Applications
The intimate surveillance afforded by biometric technologies requires managers to consider negative impacts on privacy and human dignity.
When Generative AI Meets Product Development
From ideation to user testing, large language models are allowing companies to explore more ideas and iterate faster.
Beating 'Not Invented Here' Syndrome
Resistance to external ideas hinders innovation. The right incentives can open minds.
The Chevron Doctrine Is Dead. What Are the Implications for Business?
A recent U.S. Supreme Court ruling gives companies more opportunities to challenge regulations, but they may face more regulatory uncertainty as well.
Tackling Challenges With Data Governance
Akira Bell is senior vice president and CIO at Mathematica, a research and data analytics consultancy. Bell was a finalist for this year's MIT Sloan CIO Leadership Award in recognition of her work at Mathematica to spearhead the launch of the data collaboration platform Mquiry, a turnkey system for onboarding and working with clients' data securely. MIT Sloan Management Review spoke with Bell to understand her role and how leaders should be thinking about their data. This interview has been edited for clarity and length.
Don't Round the Discount!
What appeals to you more: a pair of jeans on sale for 8% off, or the same pair listed for 7.7% off? Any rational shopper will know that the 8% discount will save them more money and is the more attractive deal.
Generative Al's Impact on Work
Since the public rollout of ChatGPT nearly two years ago, the transformative potential of generative AI has been widely discussed. But so far, actual transformation has been slow and uneven.
How Long for AI to Pay Off?
SPECULATION ABOUNDS CONCERNING AI’S ULTIMATE IMPACT ON ORGANIzations and marketing, but it’s tough to discern where companies are achieving results.
Serve More Customers With Inclusive Product Design
Use these questions to empower teams to design products for more diverse populations.
A Tale of Two Hot Sauces: Spicing Up Diversification
The contrasting paths of two hot sauce manufacturers show that managing exposure on multiple fronts is essential.
How Generative AI Can Support Advanced Analytics Practice
Large language models can enhance data and analytics work by helping humans prepare data, improve models, and understand results.
To Navigate Conflict, Prioritize Dignity
Four interrelated practices can bolster dignity, leading to more constructive problem-solving and collaboration.
How AI Skews Our Sense of Responsibility
Research shows how using an Al-augmented system may affect humans' perception of their own agency and responsibility.
Return-to-Office Mandates: How to Lose Your Best Performers
Your organization's highest-performing employees want executives to focus on outcomes and accountability, not office badge swipes.
The CEO's Cyber Resilience Playbook
What do CEOs who led through a serious cyberattack regret? Use this guide to learn from their experiences and take smarter actions before, during, and after an attack.
Engineer Your Own Luck
Companies that modularize and externalize their best capabilities are in a strong position to seize unexpected opportunities.
Acing Value-Based Sales
To get the best returns on innovative products, collaborate with customers to define and share the commercial opportunity.
Why Territorial Managers Stifle Innovation and What to Do About It
Managers who feel insecure about their status tend not to encourage novel ideas from their employees. Fostering their identification with the organization can change this behavior.
The Hazards of Putting Ethics on Autopilot
Research shows that employees who are steered by digital nudges may lose some ethical competency. That has implications for how we use the new generation of AI assistants.
Auditing Algorithmic Risk
How do we know whether algorithmic systems are working as intended? A set of simple frameworks can help even nontechnical organizations check the functioning of their AI tools.
The Trouble With Your Innovation Contests
Not all innovation contests should be winner-takes-all or judged by senior executives. New research shows how to structure contests to meet specific goals.
Scaling Automation: Two Proven Paths to Success
Lessons from two leading hospital systems show how to overcome the obstacles to automation.
How Tech Fails Late-Career Workers
Managers must make deliberate choices to support older workers' use of complex technologies.
Building Culture From the Middle Out
Midlevel leaders are critical to fostering an organizational culture that’s healthy and vibrant.
Why Manufacturers Need a Phased Approach to Digital Transformation
Those that succeed with this difficult work break it into three stages, each with its own guiding metrics.
Will Large Language Models Really Change How Work Is Done?
Even as organizations adopt increasingly powerful LLMs, they will find it difficult to shed their reliance on humans.
How to Make Better Friends at Work
Friendships in the workplace can enrich our lives and make us better leaders and workers if we make the effort to cultivate truly healthy relationships.
Health Care Platforms Need a Strategy Overhaul
To succeed, digital health platforms must shift their approach in three key areas.
Steer Clear of Corporate Venture Capital Pitfalls
Big companies and risk capital can be awkward partners. Here’s how to get corporate venturing right.