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Adding convenience to your cup of coffee

Singapore Business Review

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Issue 104

Starbucks Coffee Singapore wins this year’s SBR Technology Excellence Awards.

Adding convenience to your cup of coffee

As one of the most recognisable coffee brands in the world, Starbucks® has been at the forefront of the industry in tying convenience whilst making their coffee rewarding for their customers.

Being a leading food and beverage brand across many markets, the company introduced their Mobile Order & Pay (MO&P) feature on the Starbucks® Singapore Mobile Application to streamline store experiences for their patrons.

The Mobile Order & Pay feature allows for a more convenient journey for Starbucks® Rewards members to make all transactions through the app, from placing an order and paying ahead, to choosing a pickup method within the app. For their efforts to provide better customer journeys and experiences, Starbucks Coffee Singapore received the Digital - Food & Beverage Award at the 2023 SBR Technology Excellence Awards.

The awards programme recognises the achievements and strides that companies in Singapore have undertaken in developing world-class products and services aided by technological innovations, and Starbucks® Singapore’s Mobile Order & Pay pushes them ahead of their competitors.

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