Mittal International is the leading importer of kitchen equipment for hotels and other institutions catering to the needs of food & beverage industry of India. Renowned for its customised service, the company offers a wide range of products for the hospitality industry. On long-standing and humble beginnings, Rajinder Mittal shared, “Mittal International has been a marketing company since 1968. Initially we marketed refrigeration and air conditioning spare parts. Around 42 years ago, we introduced the Scotsman ice machine, and then the Taylor ice-cream machine. A couple of years later we introduced Cappuccino and Espresso machines, the make was Kimberly. Then we started marketing the dishwasher called Winterhalter. Post this, we have added more companies.”
USP
Explaining about their company, he said, “We are marketing equipment to hotels, restaurants, key accounts like McDonald’s, KFC, Pizza Hut, Taco Bell, etc. We do sales as well as provide after-sales service; 20 per cent of our stock is spare parts & there are 35 technicians all over India. We have a stock of parts in Mumbai and Chennai as we have branches there. In June 2019 we opened a new showroom in Mumbai. The showroom has an office, a demo centre, and samples of all major equipment. We also keep stock of equipment, machines, and spares in Chennai. This helps feed the South India market.”
Bu hikaye Hospitality Talk dergisinin April - May 2020 sayısından alınmıştır.
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Bu hikaye Hospitality Talk dergisinin April - May 2020 sayısından alınmıştır.
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Local experiences
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Focus on feedback
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