CATEGORIES

HOSPITAL (ITY) CARES

During the second wave of the pandemic, the hospitality industry nimbly collaborated with hospitals, turning their facilities into self-contained quarantine and self-isolation centers

RELEVANCE OF CARPETS DURING THE PANDEMIC

While tiling is still popular, carpeting is unlikely to disappear from hotel and restaurant designs. As long as disinfected properly, carpets are perfectly safe to use

DUAL BENEFIT

Repurposing their properties as quarantine centers helped ibis hotels maintain business continuity while supporting local communities

DEFAULT ACTION

Will the recent legal dispute between OYO Hotels & Homes Pvt and a Gurgaon-based hotelier cast a shade on the minimum business guarantee- based FOCO model in the hospitality industry?

BE UNAPOLOGETIC, BE YOU

Allyship can answer most problems related to gender diversity, especially bias

75% HOSPITALITY REVENUE WIPED OFF IN FY2020-21: FHRAI

It sought working capital support from the government with lowered interest rate to help hospitality establishments struggling to restart, and sustain, their operations

Food Wastage Requires Greater Attention In Travel And Tourism Post-Pandemic

A GlobalData survey found that growing awareness around this topic will increase pressure on companies operating in the hospitality, travel and tourism sector

NEVER SAY NEVER, EVER

Perseverance, determination and a refusal to back down from challenges helped Chander Baljee, CMD of royal Orchid Hotels build a network of 60 operational properties, within two decades

RETHINKING HOSPITALITY DESIGN DURING THE PANDEMIC

At Hotelier India’s first webinar under the ‘Design Insights’ series, prominent hoteliers and architects offered their opinions about design ethos for the hospitality industry

SELLING THE EXPERIENCE

All advertising strategies technically fall under content marketing, but it is rarely the other way round

FUTURE OF MEETINGS: ALL ABOUT EXPERIENCES

Facilitated by the availability of digital tools and accelerated by the pandemic, hybrid events are here to stay

VERIFY FIRST, TRUST LATER

A zero-trust IT policy can help hotels mitigate their technological vulnerability while augmenting overall protection and enabling smart segmentation of data

GOING THE EXTRA MILE

Offering upskilling and reskilling opportunities to retrenched employees, or those on furlough, helps increase their chances in securing a new job during an economic slowdown

MUCH ADO ABOUT ‘I DO'

With the intermittent lockdowns, curfews and restrictions hitting the wedding business hard, hoteliers are riding with this tide by proposing thoughtful celebration options to guests

ADVANTAGE: CLOUD KITCHEN

Many restaurants shifted towards cloud kitchens during the pandemic, using their existing kitchens for takeaway and delivery orders. This trend is likely to continue as customer footfalls remain dismal

Getting Through The Pandemic

By keeping food cost and rentals in check, F&B establishments can improve their margins and boost profitability, which is critical in the post-pandemic era

Indians ‘Most Interested' In Future Travel

The American Express Travel Global Report shows a pent-up demand for travel, growing readiness to plan for future trips and rise of the digital nomad

LOVE THY NEIGHBOUR

Besides enjoying higher visibility and engagement in their local communities, ‘Hyatt Loves Local’ is helping its hotels build brand loyalty and drive incremental business

VANDE BHARAT VANGUARD

Eyeballing losses during the lockdown, Hilton Chennai tossed up between life and livelihood and chose to become a quarantine center — a decision that ultimately worked in its favour

COOKING UP A REVOLUTION

The Godrej Food Trends Report predicts that 2021 will herald the renaissance of Indian regional cuisines

CHALET HOTELS ANNOUNCES VACCINATION COVER FOR EMPLOYEES

It is amongst the first Indian hospitality companies to announce vaccination cover for its people across all properties

RADISSON INDIVIDUALS DEBUTS IN INDIA WITH HOTEL IN IMPHAL

The brand offers independent, local and regional hotels an opportunity to benefit from Radisson’s global expertise while retaining their individual identity.

‘UPSIZING' COULD BE A MAJOR TRAVEL TREND: GLOBAL DATA

Many travellers may spend more than usual on their next trip with the money they saved during the pandemic

HOTEL INVESTMENT TRADING VOLUME DROPS 84% IN 2020 VIS A VIS 2019

One in almost every five hotels signed in 2020 was a converted hotel

5TH INCA EDITION CONCLUDES IN GOA

This year’s INCA witnessed the screening of the Sisterhood Soiree’s achievements, which is an initiative to recognise and empower women in the nightlife and hospitality industry

Can Design Facilitate Business Recovery?

By mapping guest movement, footfall and interaction at various hotel areas, hoteliers can decide on effective design modifications that minimise contact

REDEFINING POWER PERCEPTIONS

Giving women a seat at the table displays a company’s gender-inclusive approach, even while it stands to benefit from their soft power in business

ROOM FOR GROWTH

A HVS-ANAROCK report analysis showed that there is still room to build hotels in India, albeit with careful planning given the high hotel development capital costs and gestation periods

FAMILIARISTS, NOT TOURISTS

With far-flung travel off the charts for now, 57% of Indian travellers intend to travel somewhere they’ve already been previously for its familiarity

HOME AWAY FROM HOME

A hotel-branded apartment is viable for the developer and hotel operator as it ensures regular business from a wider customer base