CATEGORIES

THE IMPORTANCE OF A 360-DEGREE VIEW OF THE CUSTOMER

Pradeep Rathinam, Chief Customer Officer at Freshworks, talks about the rapidly changing world of CX in the pandemic era and beyond, the importance of a social media like service and the shrinking of implementation cycles from years to months in their business. Excerpts from the video interview…

What is in store for DevOps and DevSecOps in 2022?

In 2022 we’ll continue to see the push towards the integration of DevSecOps with product and enterprise application development

The board of iValue is delighted to announce the appointment of Mr. Shrikant Shitole as its Chief executive officer

iValue InfoSolutions, India’s premium technology enabler, announced the appointment of IT Veteran Mr. Shrikant Shitole as its CEO. This appointment comes in as part of the strategic planning iValue InfoSolutions has designed for next 5 years.

DON'T LOSE OUT WITH A REACTIVE CX IN A DIGITAL WORLD

Chris Heckscher, Senior Vice President, Customer ExperienceAPJC, Cisco talks about the transformation business undergoes to provide services and value to customers in a cloud operated world, the role of DeepTech in the aforementioned deal. He elaborates the importance of the right CX culture and how it eventually ties back to employee engagement and satisfaction.

IS DIGITAL GOLD GREENER? NOT EXACTLY, NOT NOW

In the future we can see facets like decentralisation, sustainability and the crypto-complementary power emerging strong with Digital Gold. But where? And how does it stack up against alternatives like bonds, ETFs and against worries like inflation, hidden costs, regulation, scarcity, fractionalisation, liquidity, privacy, and speculation? Tarusha Mittal, COO & Co-Founder, OroPocket rubs away some dust and melts away some doubts about Digital Gold in this interview.

From Teams, to Game-Changers, to winners

A Dataquest-Microsoft Workshop on Reimagining Education distils some new disruptions that are redefining the education landscape.

Cloud Transformation: From Infrastructure to Verticals

Embracing the cloud doesn’t require some big bang effort. Indeed, it can be done in small, thoughtful steps that help you side-step complicated legacy app renewals or disruptive core modernization initiatives

Big Tech is the Ruling Ring for the world's industries

J.R.R. Tolkien’s The Fellowship of the Ring has a brilliant quote about the Ruling Ring that controls the 19 rings of Elves, Dwarves and Men… “One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them.”

Ambani leads the battle with Bezos (for now)

Both became centi-billionaires (personal worth @ $100 billion). Both are looking to global domination in the future. One rules America and the other rules India. And they’ve been fighting a proxy battle over control of the Future Group

What Happens When The Flight Plan Is With I.T.?

From the tail-end of automated irrigation, IoT-enabled supply-chain monitoring to the frontrows of virtual desks, contactless processing, biometric boarding and self-service bag drops, the Kempegowda International Airport, Bengaluru (KIAB) is already past the layover from pre-pandemic to post-pandemic travel. Let’s sit at the window seat and get a better view from Satyaki Raghunath (Chief Strategy & Development Officer), BIAL.

Faster adoption of loT deployments & use cases post-Covid

In the panel on "Enabling Digital Transformation with loT", the panellists discussed how Internet of Things is enabling digital transformation, changes in standardization and policies to come, and how to measure the success of loT implementation using the right metrics

Blockchain solves the problem of information asymmetry

In the session “Developing and Managing Blockchain Innovation", the panelists discussed the application of blockchain in governance projects, enterprise, and medium to long-term changes to be witnessed due to it

Al usage is higher in prevention and management

In the session "Role of Al in Health Tech", innovators in the healthcare sector gave their insights on the role of Artificial Intelligence in every stage of healthcare from clinical trials to diagnosis to treatment and also the impact of technology in treating mental health

A massive transformational impact has happened in India

Pradeep Gupta, Chairman, Cybermedia, delivered the welcome address at the second edition of the Virtual Event Dataquest Deep Tech, with the 2021 theme of "Unlocking the Next Tech Frontier”. He said that Deep Tech is going to have a massive transformational impact. Everybody is watching this transformation very closely. It can change the very future of business in this country

Produce for the next 10 billion people will come from tech

In the session “Disrupting Agriculture with Deep Tech”, innovators in the AgriTech sector spoke about how technology empowers the agriculture vertical and how advanced technologies will bring in different business models (Moderated by Vaishnavi Desai)

Need to make software developers use quantum computing

In the session on “Commercializing quantum for business”, the future of quantum computing was discussed and how it has the power to transform almost all the industries in the world

Edge computing in 5G will facilitate use of Al

In the session “Future of Talent", Professor Abhay Karandikar, Director, IIT Kanpur, said that innovations in tools and platforms, combined with the applicability of AI/ML can bring a very significant shift in the gig economy

India is gaining ground geo-politically

The inaugural address on “Deep Tech for Next Trillion Economy" was delivered by Manoj Kohli, Country Head, Softbank India. He said that the next 10 years, the impact of technology will be bigger than the last 100 years

WELCOME TO A BRAVE NEW BUSINESS

The future was inevitable, but it is already here, speeded up by the pandemic. While going high-tech was usually an "option", now it is no longer so, becoming part of the very DNA of the business and economy of the world. A look at the complete global transformation that we are entering

Tremendous potential from Industry 4.0

In the session on “Deep Tech effect in manufacturing", the panellists spoke about the role of technology in supply chain management and shop floor management

Covid Turns The Spotlight On ‘Lightsout' Data Center

Data centers are the backbone of today’s Digital Economy. By forcing people to work from home, the COVID-19 crisis has forced enterprises to rethink how they access and manage their data centers too. Lights-out or unmanned data centers became more critical in such scenarios. Anjani Kommisetti, Country Manager- India & SAARC, Raritan & ServerTech explains how Data Center Infrastructure Management (DCIM) helped enterprises emerge from the crisis and now as the scramble for digital transformation thrust upon us by the pandemic begins to subside, why they must consider investing heavily in the remote data center management capabilities. Excerpt:

Avoid 911. And Get Some 411 On Cybersecurity

Fights among thieves. Twists in the plot. Change of Plan B to Plan C. The current, and upcoming, cybersecurity landscape looks no less thrilling and unpredictable than a good season of Money Heist. Let’s hear from Yihao Lim, Principal Intelligence Advisor at Mandiant Threat Intelligence and get a sense of what the attackers are after and where may they be hiding next.

SHAPE SHIFTING OFFICES–IN THE SIX FEET WORLD

In this interview, Vipul Shah, Managing Director-Parinee Group, explains why technology, cleverly woven in with real-estate, can be an answer to solve presence disparity and help companies to navigate the duality of working environments in a post-pandemic era.

A MOUSE THAT EATS CHALKS. AND THEN, THEY ALL SAY CHEESE!

A social cause can gain so much from the right use of technology – speed, outreach, last-mile impact and empowerment. But what happens when the unique challenges of Indian’s geographical, as well as social, terrain come in the way of skilling India’s youth. How to handle teledensity issues, digital illiteracy and Kuznet’s graphs? Pratima H finds out here with Nishant Baghel, Director Technology Innovations, Pratham who oversees programmes that reach more than 5,00,000 children and have been recognized by the World Economic Forum as the only ‘School of Future’ from India.

DATAQUEST-CMR DIGITAL INDEX SURVEY 2021

Educational establishments and IT adoption are very well integrated and even much more after Covid-19 inception.

No backbenchers allowed here— it's the Hybrid Classroom

In a Dataquest-Microsoft workshop “Bringing hybrid, Blended Classrooms to life”, experts spelled out what the new face of the classroom is looking like.

THE RIPPLES OF THE EDGE

Sometimes, it seems that the emergence and expansion of Edge computing is like watching an endless expanse of ocean on a beach. You cannot see beyond the horizon and yet you know that the waves travel quite far. Do these waves touch, security, environmental impact, 5G’s success, and the promise of HaaS? Let’s use the binoculars of Sachin Bhalla, VP, Secure Power, and Country GM, Schneider Electric India & SAARC, and find out.

WHEN I.T. BACKS UP THE BACKUP

Palash Nandy, CEO, Numeric UPS, shows how the switchboard of continuity, uptime, security and reliability works when technology is wiring everything at the right place. When it comes to power, he says security is not the icing on the cake, but a big layer of the cake itself. Let’s plug into this world.

Choose The Right Metrics For Your SaaS Portfolio

With the onset of everything digital, organisations are applying datadriven techniques across their business processes to get that 5-star customer rating

Open The Bank Windows, Please

Open banking is like a Pandora's Box that opens up many questions and disruptions, which both banks and their fintech neighbours need to face