CATEGORIES

Challenges of Renovating

It is true that restaurants and discotheques/ nightclubs are eventually judged by their food & beverage options, and fun factors.

Idyllic Haven in the Lap of Nature!

WelcomHeritage Tadoba Vanyavillas Resort Spa

Sweeping Changes

\"From sophistication in operations through increased application of technology and automation to refinement in attitudes towards the workers, housekeeping in hotels in India of today has substantially enhanced its role during the recent years.

Benefits of Automation

In the changing business environment with the rise in operational costs due to attrition, higher labour cost, have made it imperative for the hospitality industry to adopt technology that would not only be able to cut costs but also be guest-friendly.

Developing Concept

Two aspects which contribute towards making a successful restaurant are location and the concept.

Gearing for Adventure

India has a plethora of tourist attractions having spellbinding and ethereal beauty.

Employees' Impact on Hospitality Industry

Hospitality industry is one of the most volatile industries as far as employment is concerned. According to the World Travel and Tourism Council, Hospitality and Travel Industry employs more people than automotive, mining, financial services and manufacturing combined. But hospitality demands its employees to be epitomes of cordiality, friendliness and conviviality, for establishing an amicable relationship between the guests and the hotel. Ashok Malkani takes a look at how the industry, with the help of the employees, establishes a healthy rapport with the guests and the essential aptitude and attitude that the employees must possess.

Union Budget 2023 Impact on Hospitality and Travel & Tourism Industries

Hospitality and Travel & Tourism industries are closely linked and among the major industries contributing to the economic development of the country. Hospitality industry, which is one of the foremost providers for skilled and semi skilled jobs in the country was, over the last few years, due to the pandemic, adversely affected. Many F&B outlets, even hotels had to be shut and a few of them still remain so, in spite of the industry slowly returning back to normal. Due to the industry still being under stress, it was looking up to the Finance Minister announcing some concessions in the budget. The FM has, to some degree, come up with some measures which are welcome by the hospitality industry. Ashok Malkani examines the concessions that the industry has hailed.

Fortune Hotels Expands its Footprint

Fortune Hotels, a member of ITC's hotel group, announced the opening of Fortune Walkway Mall Haldwani pegged to be the first branded hotel of the city in the segment, and the upscale hotel chain's third hotel in the state of Uttarakhand.

Hospitality Industry - Knowing The Future Trends

The hotel industry can be rough and tumble, but not if you have the right formula for success. The world is undergoing a major shift in decision-making and buying power, and it’s changing the hospitality industry. The only way to see continued success is to prepare for these inevitable changes. The varying and shifting mind set of the guests has to be gauged accurately to ensure the continuous popularity, recognition and reputation of the hotel. Ashok Malkani discusses about the need for the industry to gauge the new and future trends among the guests and their changing preferences for the success of the property.

Leading From the Front!

With more than two decades experience, Madhav Sehgal is a senior hospitality professional with expertise in leadership, entrepreneurial and networking skills coupled with astute business acumen and a proven track record of consistent delivery of core strategy and objectives. He is presently GM of Leela Palace Bangalore. With experience in multiple cities across India and a strong understanding of all micro-markets, holds equitable relationships in all segments while always ensuring the highest level of transparency and earning trust from all sources. Currently has led Leela Palace Bangalore to a rank of 1 of 6 in both ARI and RGI. He has always been leveraging segments and identifying opportunities in the highly dynamic and evolving market scenarios. Sharmila Chand in talk with him finds he is known for empowering and mentoring individuals on an ongoing basis and believing in leading by example.

Turndown Service

When doing a due diligence on any hotel property, assessment of its turndown service and its appreciation by guest inevitably becomes a point worth checking. However what is this turndown service and is it really important to the guest? If Housekeeping department in-charge of a leading hotel is to be believed, and there is no reason to not believe them, the service is as important and appreciated as any other star hotel service provided to make the guest feel special.

Future Kitchens

Future Kitchens are addressing higher productivity with cost effective operations where introduction of new technology has revolutionised the food industry. There is an opportunity to bring a \"new approach towards technology based food service systems using the latest but tried technology\".

Unraveling Loyalty

Loyalty is of great importance in any enduring personal and social relationship. It is also equally important in businesses, and that includes hotel business too, though loyalty in business differs in nature and practice than the loyalty exercised in personal and social relationships. But for some special types of service sectors like the hotel industry, an element of personalised touch to professionalism always gives an edge. Therefore the issue of loyalty should be viewed holistically for the hotel industry at large, if it wants to thrive despite its numerous bottlenecks and impediments.

Creating a Mark in the Global Wellness Industry!

Asif Fazlani is a young Entrepreneur with a dynamic personality. He is a far-sighted individual with excellent and strong business acumen and development skills with hands-on knowledge of directing the activities of all projects. His strong acumen has helped to support the company's strategic alliances and devise marketing strategies. A mark of his leadership skills, Fazlani has won numerous accolades for the companies he manages.

Room Service

To be served a meal on a tray in your bedroom is always a luxury. For most individuals at home this treatment is reserved for times when being pampered, while recuperating or as a special indulgence. In a hotel where you are a guest, away from home, often working hard to meet deadlines, room service sometimes becomes a necessity rather than a luxury.

Secured Measures

We often forget few incidences in life that were even sometimes life threatening and become complacent over the period of time. Few incidences which have devastated the hotel industry in the past should never be forgotten, as a reminder for us to remain cautious. Security is of utmost importance for the hotel not only for the safety of the guest but also the reputation of the hotel.

Hotel Lobby: The ideal spot for lobbying property's exclusiveness

Hospitality industry has to continuously adopt new ideas to attract the guests. Though a welcoming smile goes a long way, it is not enough to inject the \"wow\" factor in the welcome, which will make your hotel stand out from the other properties. With people's changing tastes it is imperative that hotels constantly keep up-to-date with their craving for something new and desirous. The first thing that a guest notices on entering the hotel is the lobby-its décor, facilities, et al. Thus lobby plays an essential role in the success of a property. Ashok Malkani tries to find out what brings exclusivity to the hotel lobby.

St. Regis Hotels & Resorts Opens St. Regis Goa Resort

St. Regis Hotels and Resorts, part of Marriott Bonvoy's portfolio of 30 extraordinary hotel brands, announced the opening of The St. Regis Goa Resort. The resort is a curated sanctuary between the Sal River and Arabian Sea near India's south-western coastal city of Goa, famous for its palm-fringed tropical beaches, historic Portuguese-era architecture, enticing seafood and distinctive culture. The St. Regis Goa Resort will feature the renowned hallmarks and vanguard spirit of the iconic luxury brand, such as its celebrated rituals, innovative cuisine and the bespoke St. Regis Butler service for guests.

Taj Amer Opens in Jaipur

Indian Hotels Company has announced the opening of Taj Amer, a new oasis of modern luxury in Jaipur. The hotel's design seamlessly blends contemporary elegance while paying homage to Rajasthan's traditional architecture and offers stunning views of the ancient Aravalli Range.

Courtyard by Marriott Aravali Resort Tree Lighting Ceremony

The Courtyard by Marriott Aravali resort is ushering in this festive season with utmost merriment to offer its guests the ultimate holiday experience by hosting a Tree Lighting ceremony.

Orissa's Eco Retreat Returns Back

The Eco Retreats, Konark, one of the flagship properties of the Odisha Tourism is back, yet again, inaugurated by the Chief Minister Shri Naveen Patnaik.

Apeejay Surrendra Park Hotels Limited partners with Tata Power

Apeejay Surrendra Park Hotels Limited is gearing up to roll out a nationwide sustainability initiative by catalysing electric vehicle (EV) adoption across cities.

IHCL Signs its 250th Hotel in The Kingdom of Saudi Arabia

Indian Hotels Company (IHCL), announced the signing of its milestone 250th hotel in Saudia Arabia. The Taj-branded hotel is in partnership with the Diriyah Gate Development Authority (DGDA), who are responsible for the transformation of the historic city of Diriyah, The City of Earth, into a world-class mixed-use development. The hotel will be part of the Diriyah project, located in close proximity from downtown Riyadh, which envisions the location's development as an international cultural and lifestyle destination inspired by the birth place of the Kingdom of Saudi Arabia.

Sterling Holidays Unveils New Wildlife Resort

Sterling Holiday Resorts has announced the opening of its new wildlife resort in Pench National Park, Sterling Padam Pench, spread out across 5 acres, strategically located near the Turiya Gate which is at the entrance of the tiger reserve of Pench National Park.

Hilton Debuts in Punjab

Hilton announced the signing of an agreement with Wondergrain Exports Private Limited to launch DoubleTree by Hilton Amritsar.

Suba Group Opens Comfort Hotel, Amritsar

Situated in the city of Golden Temple, the hotel allows travellers to experience everything Amritsar has to offer, from Wagah Border, Jallianwala Bagh, Durgiana Temple, and the Partition Museum. The closest airport to the property is Sri Guru Ram Dass Jee International Airport.

Pride Hotel Signs New Hotels

Pride Hotel Group has announced the signing of \"Pride Hotel Greater Noida\". The hotel, prominently situated 30 kilometers to the southeast of Delhi, is easily accessible to places of business, leisure, educational institutions, hospitals, and entertainment venues.

Larisa Hotels & Resorts Expand in Goa

Larisa Hotels & Resorts is opening another hotel in Goa after a fantastic response to its Morjim property. Larisa Ashwem is 2.5 acres of gorgeous Goa greenery and simple elegance, and promises the perfect blend of nature and luxury.

Novotel Visakhapatnam Varun Beach Conferred the Excellence Award

Novotel Visakhapatnam Varun Beach is a sought-after destination in the erstwhile state of Andhra Pradesh. This property promises its true exclusiveness and unparalleled celebration drenched in its charm.