CATEGORIES

BRINING IN HYPER-FLEXIBILITY AND RESILIENCE INTO HOSPITALITY

The North edition of Hotelier India GM Summit witnessed the congregation of some of India's top hotel owners, operators, area heads, general managers, and key decisionmakers as they delved into some highly pertinent topics that have a direct bearing on the hospitality business

DESIGNING IN-HOUSE RESTAURANTS THE RIGHT WAY

Hotels are not only focusing on serving food to their guests but are also paying detailed attention to emerging interior design trends for their restaurant

PREMIXED CONVENIENCE

Experimenting with flavours and different cuisines have led to people experimenting with their taste buds and trying out new things. Premix and sauces are a category that has drawn much attention recently

DRIVING EFFICIENCIES

By deploying Property Management Systems (PMS), hotels can work on improving their operational efficiencies across all aspects

TECHNOLOGICAL CAPTITALISATION

Experts from the sector share their views on how technology has been the biggest game changer, and how it's taking over the hospitality industry

Breaking stereotypes

Ranju Alex, Area Vice President - South Asia, Marriott International, is leading several initiatives, including women empowerment, diversity inclusion, sustainability and new business models. In this exclusive interview, she sheds light on the principles that define the company and its journey ahead.

AN AMALGAMATION OF SERVICE AND DHARMA

Madhav Sehgal, General Manager, The Leela Palace Bengaluru, talks about the hotel being a world on its own, ranging from its values, architecture and delicate delicacies to giving out a magical experience to their guests.

MOVERS & Shakers

CAREERS

F&B DESIGN: TRENDS VERSUS BUDGETS AND CHOOSING THE RIGHT BUILD CONTRACTOR

The battle between building a restaurant that can feature and compete in design awards while ensuring Capex is capped at a reasonable ROI for eager investors and finding the right build partner to bring it to life on a budget has been a challenge for the booming 'designer' F&B industry.

ABSOLUTE AYURVEDA

Hotels are turning to Ayurveda as a key offering as part of their bouquet of services even as the post-pandemic wellness scene booms

ENERGETIC ENTERTAINMENT

In-room entertainment in hotel rooms is changing as the world moves to a connected, on-your-fingertips model

SAFE AND SECURE

Hotel security solutions are ensuring that guests have a stay that is safe and secure, and technology is doing its bit to make this happen

MORE THAN A DIP

To enhance the guest experience, hotels are not only focusing on adding swimming pools but have also been addressing the sustainability, operational and recreational factors in and around the pool

The rise of sustainable mobility in hotels

Most hotels are now targeting to change their fleet to electric vehicles. Sustainable mobility in hotels has now been trending more than ever; Vikram Pawah, President, BMW Group India, talks about how the company has undertaken the initiative to highlight the importance of EVs in the hospitality sector

CHANGING WITH TIMES

There was a time when housekeeping associates would work unobtrusively in the background. However, given the key role they play in ensuring customer satisfaction, hotels are now investing heavily in their training and career development

Building a legacy

Anuraag Bhatnagar, Chief Operating Officer, The Leela Palaces, Hotels and Resorts, talks about how hospitality is making sweeping changes in the post-pandemic world and embracing the next phase in its growth trajectory

SETTING UP A NEW PRECEDENT

Sabrina Dey, Hotel Manager at JW Marriott Prestige Golfshire Resort and Spa, explains how the newly launched hotel aims to provide a truly memorable experience for its guests, develop talent and further strengthen its ties with the community

The Table Is Set

Modern tableware is inspiring and beautiful and is becoming a conversation starter at hotels even as they are ensuring it is both unique and functional

Safe And Secure Hospitality For Guests And Staff

From spearheading the latest advancements in contactless digital key functionality to pushing the limits on loT connectivity and cloud-based innovation, ASSA ABLOY is committed to remaining at the forefront of innovation to fully serve the hotel security needs of both today and tomorrow

THE RIGHT PICK

Talent management is a huge challenge in the matrix of managing and securing the right hires for an organisation and it's also the key to its success

IS SUSTAINABILITY THE NEXT FRONTIER FOR LUXURY?

An interactive session by Hansgrohe, 'Trinity of Success,' in collaboration with ITP Media, was a closed-door roundtable discussion that brought together experts and veterans from the hospitality domain to delve into the topic of sustainable luxury

TAKING CHARGE

GM Summit's Bengaluru edition witnessed the congregation of some of India's hotel owners, operators, area heads, general managers, and key decision makers delve into some highly pertinent topics that have a direct bearing on the hospitality business

DINING UNDER THE STARS

Alfresco dining is coming to the forefront in the post-pandemic phase as eating out in open spaces is preferred

The ardent hotelier

Puneet Dhawan, Senior Vice President of Operations - India & South Asia, Accor, avers that hospitality is a people's business; whether it is about guests or colleagues, making them count will be what success means

A PICTURESQUE BREAK

Gurmeet Singh Randhawa, General Manager, Radisson Hotel, Radisson Golf Resort Pahalgam explains why the property is a great way to experience the beauty of Jammu & Kashmir

GOING LIT

Latest trends in hotel lighting and its impact on user experience

ODE TO NAVI MUMBAI

The Taj Vivanta Vashi, designed by The BNK Group, has an architecture that reflects both the culture and context of Navi Mumbai

REVVING UP

As the hotel business witnesses accelerated change, revenue managers are developing innovative strategies to optimize demand and improve room occupancy

SAFE AND SECURE

The pandemic has changed safety and hygiene norms across hospitality even as international protocols are becoming the norm.

TECH TALK

Hoteliers are leveraging the power of technology to drive operational efficiencies as well as improve and personalize the guest experience