CATEGORIES

Picking Winners

Top-notch industry experts came together at the 12th Hotelier India Awards' Grand Jury Meet to select the country's brightest hospitality talent across 20 categories

THE AUDACIOUS HOTELIER

Unafraid to grab opportunities, even in the face of monumental risks, John Spence quit a cushy job to start a resort in Goa. 28 years later, with 44 properties in his portfolio, Karma is smiling upon him

How Digital Transformation Is Facilitating Servitisation

Today, guests expect a consumer-centric hotel experience from the word go, including while choosing a destination. They also want new experiences, faster customer service, the utmost comfort – the list continues to grow. How can hotel operators meet these needs?

What's In Store For Hotel Management Companies?

As trust becomes the key currency, hotel owners will place higher value on transparency, making hotel management companies responsible for everything – from employment practices to marketing messaging

How 5G Will Power Up The Hybrid Workplace?

Significantly higher internet speeds and enhanced connectivity will transform how teams can collaborate online

THE SHORT SQUEEZE

Replacing toothpaste tubes with tabs can enable the hospitality industry to take a huge cooperative step forward towards sustainability

TAKING OFF

Short-haul helicopter service is uplifting pilgrimage and leisure travel - offering convenience, comfort and access to hard-to-reach destinations.

LOOKING UNDER THE HOOD

Rather than chart ambitious strategies in boardrooms, BWH Hotel Group’s Incoming President and CEO, Lawrence Cuculic prefers getting into the trenches to better understand team and partner expectations

WOWED BY THE PAV

Optimum utilisation of space, efficient workflow management, innovative menu planning – that is how Jumboking’s Dheeraj Gupta gave the humble vada pav a contemporary makeover

MIND YOUR WORDS

The hospitality sector can future-proof itself in the post-pandemic world by investing in their employees’ communication and soft skills

INDIA'S TRAVEL MARKET TO TOUCH $125 BN BY FY 2027

Over 3 lakh agents are expected to cater to over $65 billion of the overall market size during this period, according to Redseer

CARVED FROM CARDBOARD

Using cardboard furniture can help hospitality operations become more efficient, especially in events and outdoor spaces, since it can be quickly assembled, dismantled or transported

Top 5 Reasons Why Independent Hotels And Resort Groups Are Embracing The Remote Training Trend

Here are top five reasons why independent hotels and resort groups are embracing the trend

Will Guests Opt-Out Of Housekeeping?

This could help mid-scale and economy hotels reduce operating costs while meeting a growing guest demand for contactless travel

SHAPING PERSONALITIES BY INCULCATING PRINCIPLES

Education institutions like Sommet Education are combining soft and hard skills in their curriculum to guide students about efficient actions they can take while shaping the future of hospitality

100 AND COUNTING

100 operating hotels, 14 new launches in 2021 and 60 more within five years. That sums up Radisson Hotel Group’s ambitious plans for India

UNPACKING THE FUTURE OF TRAVEL, MEETINGS AND EVENTS

Speakers at Marriott International’s first major hybrid event across APAC noted that a combination of live interactions and the convenience of going digital are expected to become the de facto meeting format

Hospitality Management Schools: On The Frontline Of 'War For Talents'

Students and their parents often struggle to understand the diverse education and career options the hospitality industry can offer young graduates – an information gap that school representatives can fill best

BACK ON THE ROAD

As corporate travel sees resurgence, travellers are paying a closer look at cleaning protocols and tech-enabled solutions at hotels, in addition to flexibile booking policies

HOSPITALITY OR HOTEL MANAGEMENT?

Which one should a hospitality student consider?

MATTAR OF FACT

Haitham Mattar, MD-IMEA, IHG Hotels & Resorts has a straightforward plan to power through tough times – protect all stakeholders, manage stable revenues, rationalise operating costs and stay flexible

THE BIG PICTURE

While the focus of a hotel’s service design, business generating strategies and marketing spend was on room guests earlier, hoteliers are increasingly exploring revenue opportunities with ancillary departments

Why Skilled Staff Deliver Higher Business Results

Skilled and trained staff maximise profitability, resulting in stronger growth, reduce costs, and at the same time substantially increase the quality of the guest experience

THE UNSHAKEABLE HEROES

Creating any listing, especially when it involves industry leaders, requires a lot of thought. And even after using a well-thought methodology, many will find fault with the process.

THAT LUXE FEELING

Hoteliers have been obliged to reinvent the perception of safety with luxury without skipping the human element

INDIA'S HOTEL INDUSTRY CONTINUES TO REGAIN OCCUPANCY: STR

India’s daily occupancy sat in the 20-30% range in early June but improved to the 40-60% range in July

How Tech Can Help Hotels Manage Occupancy

Limited business, lack of real-time market pricing and strategy insights is resulting in conflicts. Fortunately, hoteliers can turn to tech to resolve this

Meet Mr NICE GUY

Navigating an unprecedented crisis, improvising business responses, strengthening strategic partnerships, accelerating digital adoption, thinking ahead – Neeraj Govil did all this, and more, with a cheery smile firmly in place

ADOPT ‘REALISTIC RATHER THAN RITUALISTIC' APPROACH TOWARDS HYGIENE

This approach will help hoteliers in faster recovering post-pandemic and in regaining customer confidence, according to Himanshu Jain, President, Diversey India

3 TRENDS SHAPING THE FUTURE OF TRAVEL

From bubble resorts, to a rise in workcations and a new breed of sustainably conscious consumers, the travel landscape is almost unrecognisable from that of previous years