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VERIFY FIRST, TRUST LATER
A zero-trust IT policy can help hotels mitigate their technological vulnerability while augmenting overall protection and enabling smart segmentation of data
GOING THE EXTRA MILE
Offering upskilling and reskilling opportunities to retrenched employees, or those on furlough, helps increase their chances in securing a new job during an economic slowdown
MUCH ADO ABOUT ‘I DO'
With the intermittent lockdowns, curfews and restrictions hitting the wedding business hard, hoteliers are riding with this tide by proposing thoughtful celebration options to guests
ADVANTAGE: CLOUD KITCHEN
Many restaurants shifted towards cloud kitchens during the pandemic, using their existing kitchens for takeaway and delivery orders. This trend is likely to continue as customer footfalls remain dismal
Getting Through The Pandemic
By keeping food cost and rentals in check, F&B establishments can improve their margins and boost profitability, which is critical in the post-pandemic era
Indians ‘Most Interested' In Future Travel
The American Express Travel Global Report shows a pent-up demand for travel, growing readiness to plan for future trips and rise of the digital nomad
LOVE THY NEIGHBOUR
Besides enjoying higher visibility and engagement in their local communities, ‘Hyatt Loves Local’ is helping its hotels build brand loyalty and drive incremental business
VANDE BHARAT VANGUARD
Eyeballing losses during the lockdown, Hilton Chennai tossed up between life and livelihood and chose to become a quarantine center — a decision that ultimately worked in its favour
COOKING UP A REVOLUTION
The Godrej Food Trends Report predicts that 2021 will herald the renaissance of Indian regional cuisines
CHALET HOTELS ANNOUNCES VACCINATION COVER FOR EMPLOYEES
It is amongst the first Indian hospitality companies to announce vaccination cover for its people across all properties
RADISSON INDIVIDUALS DEBUTS IN INDIA WITH HOTEL IN IMPHAL
The brand offers independent, local and regional hotels an opportunity to benefit from Radisson’s global expertise while retaining their individual identity.
‘UPSIZING' COULD BE A MAJOR TRAVEL TREND: GLOBAL DATA
Many travellers may spend more than usual on their next trip with the money they saved during the pandemic
HOTEL INVESTMENT TRADING VOLUME DROPS 84% IN 2020 VIS A VIS 2019
One in almost every five hotels signed in 2020 was a converted hotel
5TH INCA EDITION CONCLUDES IN GOA
This year’s INCA witnessed the screening of the Sisterhood Soiree’s achievements, which is an initiative to recognise and empower women in the nightlife and hospitality industry
Can Design Facilitate Business Recovery?
By mapping guest movement, footfall and interaction at various hotel areas, hoteliers can decide on effective design modifications that minimise contact
REDEFINING POWER PERCEPTIONS
Giving women a seat at the table displays a company’s gender-inclusive approach, even while it stands to benefit from their soft power in business
ROOM FOR GROWTH
A HVS-ANAROCK report analysis showed that there is still room to build hotels in India, albeit with careful planning given the high hotel development capital costs and gestation periods
FAMILIARISTS, NOT TOURISTS
With far-flung travel off the charts for now, 57% of Indian travellers intend to travel somewhere they’ve already been previously for its familiarity
HOME AWAY FROM HOME
A hotel-branded apartment is viable for the developer and hotel operator as it ensures regular business from a wider customer base
SEEKING OPPORTUNITY IN UNCERTAINTY
The pandemic pushed ITC Grand Central to re-imagine hospitality, and enhance consumer experiences without compromising on the brand’s responsible luxury ethos
CODE SWITCH
How will the hospitality industry adapt to proposed labour law tweaks making 48-hour per week mandatory along with three days of consecutive holidays?
TRUE LEISURE
WITH OCCUPANCY RATES REACHING PRE-COVID LEVELS OF OVER 84%, KAVINDER SINGH MAINTAINS THAT INDIA HOLIDAYS AT CLUB MAHINDRA RESORTS
BIGGER MARKETING WITH SMALLER TEAM
Hoteliers need not compromise on their marketing plans due to reduced workforce; they can leverage technology smartly instead
AGILITY IN ITS DNA
A dexterous approach helped Tamara Leisure Experiences spin various operational facets to successfully navigate recent challenges
Hospitality Sector Should Be Given Industry Status: HAI
The association suggested that this will reduce operating costs and boost reinvestment while bringing greater transparency in the sector’s functioning
The Future Of Holidays In 2021
As borders gradually open, here is how travel will look in a post-pandemic world
The Rise Of Responsible Travel
70% of Indian travellers want to travel more sustainably in 2021 and beyond
WORKING PROFESSIONALS PREFER HYBRID MODEL WITH INCREASED EMOTIONAL SAFETY
A YourDOST survey showed that 66% of working professionals would want a flexible work from office policy
RISE OF THE SOCIAL HOTEL
Millennials are increasingly moving away from big box hotels to opt for unusual lodgings, like hostels
HOTEL OCCUPANCY LEVELS IMPROVED TO 35% IN NOV 2020: JLL
This revival was driven by leisure ‘revenge travel’ during weekends, the festival season, weddings and F&B demand